Privacy Policy

1. Who we are

Woodhomeware.com is operated by Caoxian Qintanmuyu Handicrafts Co., Ltd., a custom wooden homeware manufacturer located in Zhenlou Village, Pulianji Town, Cao County, Heze, Shandong, China.

2. Information we collect

When you request a quotation or contact us, we may collect your name, company name, business email, telephone number, product requirements, estimated quantity and any other information you choose to include in your message. Our hosting and security providers may also process standard technical data such as IP address, browser type, device type, requested pages and security logs.

3. How we use information

We use information to respond to inquiries, prepare quotations, evaluate custom product requirements, arrange samples and production, provide customer service, secure and maintain the website, comply with legal obligations and improve our business communications.

4. Legal basis and consent

We process inquiry information to take steps requested by you before entering a business relationship, to perform a contract, to meet legal obligations and for legitimate business interests such as fraud prevention and service improvement. Where consent is required, you may withdraw it by contacting us.

5. Cookies and website technologies

The website uses essential technologies for operation, security and remembering your privacy preference. Cloudflare may process security and network information to protect and deliver the website. Google Fonts may receive technical request information when fonts are loaded. We do not currently use advertising cookies. If optional analytics or marketing services are added, they should be activated according to your recorded consent choice.

6. Sharing and international processing

We do not sell personal information. Information may be shared with service providers that support website hosting, security, email and business operations, or with authorities when required by law. Because we work with international buyers and service providers, information may be processed outside your country with appropriate operational safeguards.

7. Data retention and security

We retain inquiry and business correspondence only as long as reasonably necessary for quotations, customer service, contractual records, dispute prevention and legal compliance. We apply reasonable administrative and technical measures, but no internet transmission or storage system can be guaranteed completely secure.

8. Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction or a copy of your personal information, and you may object to or withdraw consent for certain processing. Some information may be retained where required for legal or contractual records.

9. Children

This B2B website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy when our website services or legal requirements change. The current version and update date will be published on this page.

11. Contact us

For privacy questions or requests, email [email protected], call +86 182 5404 0728, or use our inquiry form.